Privacy & Cookies policy

Introduction

Noshpod is committed to safeguarding the privacy of our website visitors; on this page we explain how we will treat your personal information.

We may update this policy from time to time by publishing a new version on this page. You should check this page occasionally to ensure you are happy with any changes to this policy.

Cookies

Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We may gather information about your general internet use by using the cookie.

Blocking all cookies will have a negative impact upon the usability of many websites. Like many other online shopping sites, if you block cookies, you will not be able to use all the features on the website.

Your personal information

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b) information that you provide to us when registering with our website (including your email address);

(d) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email

(f) information relating to any purchases you make of our goods AND goods and/or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address);

(g) information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts);

(h) information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication); and

(i) any other personal information that you choose to send to us.

Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

Using personal information

Personal information submitted to us through our website will be used to provide our services to you and improve our services.

We may use your personal information to:

(a) administer our website and business; this includes passing on your orders to our chosen Noshpod vendors so they can supply goods and services to you and for customer administration. Our vendors may use subcontractors to process and provide your orders to you. Any such subcontractors are subject to the same contractual obligations as our sellers in respect of your personal information;

(b) personalise our website for you;

(c) enable your use of the services available on our website;

(d) send you goods purchased through our website;

(e) supply to you services purchased through our website;

(f) send statements, invoices and payment reminders to you;

(g) send you non-marketing commercial communications;

(h) send you email notifications that you have requested;

(i) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(j) send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(k) provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);

(l) deal with enquiries and complaints made by or about you relating to our website;

(m) keep our website secure and prevent fraud; and

(n) verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service).

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

All our website financial transactions are handled through our payment services providers, Stripe or Paypal. You can review the providers privacy policy at https://stripe.com/gb/privacy and https://www.paypal.com/webapps/mpp/ua/privacy-full . We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Disclosing personal information

We may disclose your personal information to any of our employees, vendors, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

International data transfers

Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

Your rights

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.